Refund policy

Refund & Return Policy

We want you to be satisfied with your purchase from Billy’s Best Finds.

Returns: Because we work with multiple suppliers, return eligibility and return instructions may vary by product. Please contact us within 30 days of receiving your order to request a return. Items must generally be unused, in their original condition, and in their original packaging.

Before returning an item: Please contact us first. Do not send a product back to the address shown on the package unless we specifically instruct you to do so. We will provide the appropriate return instructions for your order.

Damaged, defective, or incorrect items: Please contact us as soon as possible if your order arrives damaged, defective, or incorrect. Include your order number and photos of the item and packaging when possible so we can review the issue.

Refunds: Once an approved return is received and inspected, we will notify you of the refund decision. Approved refunds will be issued to the original payment method.

Cancellations: If you need to cancel an order, contact us as soon as possible. Once an order has entered processing or has shipped, cancellation may no longer be possible.

Refund policy

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